Business excellence is one of the most common organizational goals of any company. To achieve this, an organization is often guided by international standards to which they must comply to, in order to maintain the highest quality standards. One such standard that businesses comply to and may be certified for is ISO 9001. It is defined as a set of standards for quality management systems to ensure that a business’ products and services consistently meet the requirements of their customers, and that quality is consistently monitored and improved. Such standards include ISO 13485 for medical devices, ISO 17582 for electoral organizations at all levels of government, ISO 18091 for local government, ISO/TS 22163 for business management for rail organizations, ISO/TS 29001 for petroleum, petrochemical and natural gas industries, and ISO/IEC 90003 for software engineering. To get certified for these standards, a business must undergo an ISO 9001 internal audit.

An ISO audit is the process of ensuring that an organization’s management systems are compliant with its respective global standards set by the ISO. The ISO audit is an integral part of ensuring business success, as it also deals with legislation updates. When ISO standards change, a business must update its legislation register to ensure that they are still compliant with any changes made to administrative rules and regulations applicable to their industry. This is often where quality management consulting professionals play a role. Because some businesses’ strengths lie in their core competencies, they may opt to enlist the help of a quality management consulting agency to ensure that their legislation register is kept up to date and that compliance is achieved. Here is why it’s important to consult with ISO audit specialists when taking on this task.


ISO 9001 Internal Audit by Quality Management Consulting Specialists

An ISO audit can be classified into two: ISO 9001 internal audit and external audit. An external audit is performed for the purpose of certification. If a business is already certified, then the follow up external audits are done for surveillance purposes. On the other hand, an ISO 9001 internal audit, according to 9001 Simplified, is performed as a “self-check mechanism” for a company to “assess process conformity, evaluate performance, and identify processes that require improvement.” This is done to ensure that the business’s quality management system is consistently compliant with ISO 9001. While some businesses have trained in-house auditing employees, some look to outsource these tasks to quality management consulting specialists. Listed here are some of the benefits of consulting ISO specialists for such tasks.


Quality management consulting specialists help identify problems within a business process.

An ISO 9001 internal audit is an opportunity for businesses to take a closer look at their processes and identify possible bottlenecks that may cause delays, or problem areas that need immediate attention. At times, an ISO audit seeks not only to identify a problem, but also provide solutions.


Aid in the understanding of certain roles and responsibilities.

An ISO audit performed by third party quality management consulting agencies also help participants or employees understand their roles and responsibilities within the business process. It helps employees perform their roles better, as they have a deeper understanding of what is required of them.


Increase accountability.

An ISO 9001 internal audit helps establish accountability amongst those involved. It defines who is responsible for risk and how the responsible party must ensure these risks are consistently managed well.


Quality management consulting professionals conduct ISO 9001 internal audit to ensure legislative updates are executed.

Local legislation on how businesses operate are often changing and updating to cover developments in technology, government, and more. To ensure that a business continues to comply to updated local laws involving how their industry must operate, quality management consulting professionals update a business’ legislation register.


Encourage engagement.

Getting everyone involved in an ISO 9001 internal audit not only helps streamline business processes and holds people accountable for their roles, it also helps employees engage better with management. An ISO audit paves the way for open communication between management and employees, especially those with important business process roles. These discussions are a venue for employees to raise risk concerns and other pressing issues.


Provide an unbiased perspective.

One of the most important benefits of having quality management consulting specialists perform an ISO 9001 internal audit and conduct legislative updates is that they can present an unbiased report on how one’s business works. Because they are a third party, they would not be influenced by internal politics or prejudices. This helps management understand problems better, without a distorted point of view.


Seeking the assistance of quality management consulting specialists can help a business define what quality truly means to them and define steps to achieve it through ISO certification. Whether a business is starting out the certification or already has one and needs legislative updates, quality management consultants are often the go-to for advice on how to execute them well.